IT support in Laval, for individuals and small businesses.
A slow computer, Wi-Fi that keeps dropping, a printer you just can’t connect? Info Dorais helps you fix your computer problems — remotely or on site — in Laval and the surrounding area. A clear, human service, for the home as much as for small businesses.
A quick question?(450) 241-0302
Individuals · Self-employed · Small businesses · Small offices
Troubleshooting
The problems we fix most often
If one of these sounds familiar, we can help — often on the very first call.
- Slow computer
- Virus removal & cleanup
- Performance optimization
- Windows problem
- Wi-Fi keeps dropping
- Printer hard to connect
- Email setup
- General troubleshooting
Services
Our IT services
It all starts with IT support. Here’s what we cover, at home and at the office.
IT support
The heart of our service: human, reliable help for your computers and everyday tools, remotely or on site.
Learn moreTroubleshooting
A concrete problem to fix? We handle the most common issues, quickly and without jargon.
Learn moreNetwork / Wi-Fi
A stable connection at home or at the office: Wi-Fi, router, dead zones and small networks.
Learn moreBackup / basic security
Protect your data: reliable backups and good everyday security practices.
Learn moreWho we help
For individuals and small businesses alike
The same care for everyone, with an approach adapted to your reality.
Individuals & self-employed
Patient, jargon-free help for your everyday computing: slow computer, viruses, Wi-Fi, printer or email setup. We take the time to explain.
Services for individualsSmall businesses & offices
A steady, reliable IT partner: workstations, network and Wi-Fi, servers and VPS, backups, professional email and basic security. To keep your tools stable day to day.
Services for businessesSimple
How it works
No complicated process — we solve your problem in three steps.
You tell us the problem
By phone or through the contact page, you describe what’s wrong, in your own words.
We look at it together
Remotely or on site, we diagnose the situation and explain clearly what’s going on.
We fix it and guide you
We resolve the problem and leave you with a device that works, no useless jargon.
5.0 on Google
Thank you to our clients for their trust. Did you work with us? Your review helps other people in the area discover us.
Local
Remote or on site, in Laval and the area
Many problems are solved remotely, with no visit. When needed, we come to you in the Laval area.
FAQ
Frequently asked questions
Answers to the questions we hear most often.
Do you come to my home?
Yes. We work on site in the area (Laval, Montreal, the North Shore and the South Shore) or remotely, whichever is simplest for you.
Do you work remotely?
Yes. Secure remote assistance is ideal for software issues, settings and quick questions — often with no visit at all.
How much do your services cost?
The rate is $50 per hour (plus tax). Since every situation is different, the final cost depends on the problem to solve.
Do you offer a free estimate?
Yes, the estimate is free. If we need to keep your computer for an in-depth diagnosis, a $25 fee (plus tax) applies.
Do you help individuals and businesses?
Yes, both: homes, self-employed workers, small businesses and small offices.
What kinds of problems do you fix?
Slow computer, viruses, Wi-Fi, printer, email, Windows, backups, basic security and more.
An IT problem to solve?
Tell us your situation, we’ll look at it with you.